Tuesday, August 7, 2012

To be Successful at Networking - Do This!

You know the old Boy Scouts motto: always be prepared. And when it comes to networking meetings, preparation can go a long way towards boosting your success.

There are five key steps to effective preparation before you head to a networking meeting: You need to choose the right meeting, have the right mindset, establish yourself as an expert and knowledge broker, and get ready to broker connections. Finally, you should also know how to introduce yourself in a way that will attract your ideal prospects and referral partners.

Step 1: Choose the right place to network

Networking meetings are an investment in time, and usually money as well. So before you choose a meeting, find out who will be there. The key question to keep in mind is this: Will the people you meet there have the kinds of contacts that will benefit you? If you're at a meeting of accountants, and you're looking to meet alternative health practitioners, this meeting might not be a good fit.  

Step 2: Have a networking mindset

Remember gumball machines? You put in a coin, turn the knob & out pops a gumball! And some people approach networking meetings the same way. They expect to walk in, pay their     R 5.00, and out pops a referral or a business deal. It doesn't work that way.

Instead of approaching networking meetings as ways to meet new clients, why not focus on meeting people and building relationships and referral partners. You'll be more successful, and in the long run, those new alliances can lead to more business to.  

Step 3: Be an expert and knowledge broker

At a meeting where it's all about talking to each other, it helps to have something to talk about - something useful. And since most networking meetings are about business, it will be useful to know about current affairs and have educated opinions about issues that are relevant to your fellow networkers.

So pick up the paper, surf the web, and make sure to gather up a nice stash of information before you head off to your networking meetings. Being well-informed will make you someone who people will want to connect with.  

Step 4: Prepare to be a contact broker

In addition to gathering up your information, also go over your list of people you know, people you might be able to refer to others. At the same time, you might know of other people who could use some referrals themselves. Once you're at the meeting, keep your eyes and ears open, and when an opportunity arises, make the connections and introductions. The more connections you make, the more will come your way as well.

Step 5: Create an effective introduction

To be successful at networking, you also need to have the kind of introduction that gets people's attention and makes them want to know more... especially those people who could be your ideal target clients and referral partners. So before you head out for a meeting, get clear whom you're trying to reach and what you're doing for them. Then, add a short story and finish with a call to action.

Having an effective introduction or "audio logo" will go a long way towards attracting your perfect prospects and referral partners. It speaks to them and will make them want to talk to you to find out more. And there's more. Audio logos aren't just a stand-up affair, but you should also be able to use them in conversation. People don't like to be talked at. Instead, give them morsels of information and wait for them to ask for more.

Love to hear your feedback on this one
Wednesday, August 1, 2012

From Conversation to Client in Four Simple Steps

Our lives as professionals marketing our own services/products would be much easier if clients would simply read our sales copy and decide to hire us. But in the real world, it rarely works that way. Instead, we must have conversations with our prospects before a sale takes place -- sometimes several conversations.

These selling conversations can seem difficult or intimidating, but they don't have to be. Here are four simple steps to turn conversations into paying clients.

Step 1. What do you need?

Keys to success: Being curious. Listening. Letting go of assumptions.

Begin every sales conversation by asking prospects to tell you about their needs, and listen carefully to what they tell you. Forget about what you think they should want, and pay attention to what they really do want.

Common mistakes: Starting with Step 2 instead, or beginning Step 2 too soon.

Even when prospects start the conversation by asking you to describe your services, take a moment to find out more about them first. When prospects tell you their problems and goals, they are handing you the secrets of how to sell to them successfully.

Step 2. Here's what I have.

Keys to success: Matching what you have to what they need as specifically as possible.

Describe your services in direct response to the needs your prospects tell you about. If they're in a hurry, tell them how you can work quickly. If they want accuracy, describe your attention to detail. Use the same words and phrases they used, and speak to the same issues they did.

Common mistakes: Sharing features and processes instead of benefits and results.

When prospects ask how you work, what they really want to know is what results you produce, not the steps you follow to get there. They want to hear what benefits your services have for them, not an inventory of all the bells and whistles included in your service package.

Step 3. Is there a match?

Keys to success: Collaborating with your prospect. Consulting or coaching instead of persuading.

You'll make more sales when you and your prospects are on the same side, instead of being adversaries. Act as if they have already hired you, and help them solve their problem. Don't just talk about how you could help; show them what it's like to work with you.

Common mistakes: Ignoring your prospects' concerns. Becoming defensive. Trying to coax prospects to buy.

Every concern a prospect has is legitimate. Acknowledge each one and explore together what resolution might be possible. Stay focused on their needs instead of your own. Trying to convince prospects you know more about what's right for them than they do will backfire.

Step 4. Will you hire me?

Keys to success: Asking a yes or no question, then waiting for an answer.
Once you've completed the first three steps, it's time to ask your prospects if they are ready to work with you. Be sure you've resolved their concerns from Step 3. Ask a direct question; don't wait for them to offer. Then stop talking until they reply.

Common mistakes: Asking too soon. Not asking at all. Giving them reasons not to buy.
Don't talk yourself out of a sale by bringing up their concerns again when you ask if they're ready to get started. For example, "Would you like to work with me? I know you said the price was higher than you planned, but..." Just ask, and wait.

The good news is that once you arrive at Step 4, the answer is rarely "no." If your services aren't a good fit for your prospects' needs, you'll find that out by the time you get to Step 3. (And in that case, you won't be asking for their business at all.) You're more likely to hear a reason they wish to delay their decision. Help them determine a timeframe for making up their minds, and set a date to resume the conversation at Step 3.

If selling conversations are challenging for you, rehearse these steps with a friend, colleague, or coach playing the role of prospect. Once you become more comfortable with the process, you'll find your prospects begin to relax also, and these conversations will become easier for both of you. And that will lead naturally to more sales.

Remember, although everybody cannot be your client, everybody can be your referral partner!

How to Evaluate Your Referral Relationships in Seven Steps

1.    Make a list of all your referrals
2.    Consider how did you get those referrals?
3.    Add the product and service(s)
4.    What do the successful referrals have in common?
5.    What do the referrals who did not buy have in common?
6.    Which referrals became your ideal clients?
7.    Follow up with everyone who referred you

Taking time to work through this 7 step process helps you get clear about a few things:

1.    How much business you're actually getting from referrals
2.    Your success rate in closing referral business
3.    Who's referring you and whether or not they understand enough about your business to do it successfully
4.    Helps you build better referral relationships
5.    Get a better sense of who is your ideal customer

Love to get your feedback on this one

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Centurion, Gauteng, South Africa
As an Change Agent, world famous author, life coach and business mentor Ockert is a master “Beliefs Management Coach”, Master Neuro Linguistic Program Practitioner Group Coaching Facilitator whose easy-to-use and proven training, coaching techniques go far beyond ordinary training to create real life miracle experiences. Ockert credits coaching as a major contributor to his successful 45-year career, during which he owned and operated three construction companies; founded The Institute of Human Development in 1998 that specializes in assisting people to develop Spiritual/Personal through Coaching, Counseling and Group Coaching Changed thousands of lives and created numerous millionaires in the process through Spiritual/Personal/Business Coaching, Consulting, and Group Coaching, He is fondly known by his students/clients as the miracle man
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